Hagerty Jewel Cloth

We offer free express delivery of online orders of $100 or more throughout New Zealand. A $9 shipping fee ($14 for rural deliveries) applies to orders under $100.

We aim to dispatch your order within 1-3 working days. All orders are sent on an overnight courier service. Orders placed on weekends and public holidays will be processed on the next business day.

For all our orders, we use a Courier Post Signature Required track and trace courier packs. A non-signature required option is also available on request.

Please click here for more information regarding Courier Post's Authority to Leave option.

Rural deliveries can take an extra 2-3 working days.

Same Day Delivery is available for deliveries to specific Auckland postcodes. Available Monday - Friday for orders received by 12pm (excludes public holidays). A charge of $20 - $50 applies for this service.

Shipping to Australia is available for $55 to most metropolitan areas. We will be in touch if your delivery address is outside of these zones.

Please contact us by email, or by phone on +64 9 309 0279 if you have any questions or comments about your delivery or shipping options.

To keep your jewellery looking it's sparkling best, we recommend that you avoid wearing your jewellery during activities such as cooking, cleaning, gardening, swimming/showering and particularly sporting and gym activities.

Apply cosmetics and perfumes and allow them to dry before putting on your jewellery and avoid contact with chlorinated water and other chemicals.

To maintain the appearance of your jewellery and to reduce scratching, store items separately in sealed plastic bags, jewellery pouches or boxes.

For more information and jewellery cleaning tips, view our Jewellery Care Guide.

Risk free online shopping - Online orders (excluding tax free) can be returned for a full refund within 14 days.

Summer Special sales are final and cannot be exchanged, returned or refunded unless faulty. Summer Special Engagement Rings are able to be resized. 

In store purchases and online orders can be returned for a gift certificate or exchanged within 30 days.

Please see our Returns & Exchanges page for more information including our returns policy and returns/exchanges form.