A collection of memories, moments, and stories that capture the essence of what makes Walker & Hall truly special.
We asked our customers and team to share why they love Walker & Hall. It has been wonderful to hear so many different perspectives, and understand both the big and the small ways our company has been part of meaningful experiences for kiwis. Join us in celebrating 125 years of being part of New Zealand's celebrations.
#1. New Zealand Owned & Operated - A family owned business established in NZ in 1899.
#2. Quality Standard - Made to the highest standards of quality & workmanship.
#3. Our People - Our dedicated team is here to help you.
#11. ‘The quality of the jewellery available at this shop was outstanding. Each piece exuded elegance and craftsmanship, reflecting the shop's commitment to excellence. I was spoilt for
choice with their extensive collection, ranging from classic designs to contemporary masterpieces.’
#12. ‘The atmosphere was just so nice staff so friendly went on to buy some diamond studs to surprise my wife’s birthday bought some beautiful half carat diamond studs. My wife was just over the moon.’
#13. ‘We had an amazing experience purchasing an engagement ring from Walker & Hall. Their service was exceptional, listened to our requests for customization and delivered a ring that exceeded our expectations.’
#14. ‘I’m a typical bloke who walked in to buy a engagement ring. Knew nothing about anything and hated shopping at the best of times. The manager was friendly and helped me look at options within my budget and even explained how to save some money on a promotion they had on at the time.’
'We have such a beautiful selection of styles with high quality natural diamonds. It's amazing how natural diamonds have existed since before life on earth; most were created between 1-3 billion years ago.'
#19. ‘One of our customers has been with us since we opened the store. Now I know her whole family and she knows our whole family - we just stay in touch and our connection has developed into genuine friends.’
#20. ‘Sue went above and beyond with service excellence! She listened, understood, and found the perfect ring for ME! Combined with extraordinary attention to detail, a personal touch, empathy and understanding. Somehow, Sue understood the meaning and significance of what this ring represents to me: Yesterday, today and tomorrow.’
#21. 'Naveen and Tania went above and beyond to turn what could have been a stressful situation into a truly comforting experience. Not only did they offer competitive prices, but they also took the time to ensure that I was completely satisfied with my purchase. Their dedication to customer satisfaction truly sets them apart.'
#22. 'Recently my family members purchased a beautiful milestone birthday gift for me from Walker & Hall. We are all Kiwi's living in different countries and Rima made the whole process smooth and personal and it's amazing to have something so special from Aotearoa.'
#26. Free Ultrasonic Cleaning
‘This is the kind of store where staff go out of their way to not only help you, but to make sure you leave feeling a little special and - thanks to their complimentary cleaning service - with a touch of sparkle.’
#27. Personalised Advice
‘Super lovely and helpful staff who go over and above to help you find the perfect piece for the occasion.’
#28. Gift Wrapping
'Wrapped up my present for me and even gave me a card to write in. Love it!'
‘I always had a specific vision for my engagement ring, something personal and unique. After consulting with several jewellers, Walker & Hall truly grasped what we were looking for... Designing every personal detail with Walker & Hall was an incredible experience, and we are immensely grateful to them for bringing our vision to life.’
#31. ‘From day one you feel like part of the family, there is a great sense of belonging.’
#32. ‘I love how nice and generous the staff and team are and how you get looked after very well as an employee with a vast support system from more expected team mates to your managers to head office and Joe and his constant presence which is very helpful and supportive.’
#33. ‘It's not about numbers, it's about the people, both team members and customers.’
#34. ‘We have so many different characters, we are all unique people, lots of strong personalities but somehow we all come together and will forgive and be understanding for the greater good.’
'I really enjoyed the experience of shopping with Walker & Hall. I love the option to buy pre-loved jewellery which is my preference and feel confident in purchasing items from this range.'
#42. 'Efficient team - They listened to my request to have the chain delivered before my daughter’s birthday. Will definitely be shopping with them again. Reliable team and effortless transaction'
#43. 'A great online service. My purchased jewellery was as pictured on their website and is beautiful. The delivery is prompt. This has become my go to website for shopping jewellery online.'
#44. 'Always happy with the excellent customer service & products. Every piece I’ve purchased is high quality and always arrives safely and in good time. Very loyal to Walker & Hall, I’m still obsessed with my diamond Lotus engagement ring!'
#45. 'Have always had really good customer support and communication, they go the extra mile to make sure you’re getting exactly what you want when something is personalised. Really fast delivery.'
‘I feel proud and confident to share any piece from our signature 1899 collection. I feel lucky to be able to show these high quality unique pieces - we just show these pieces and people can see for themselves.’
#51. 'Excellent communication both in person and online. Workmanship of products is top tier. Easy to view everything and record of receipts available on personal accounts which is so handy.'
#52. 'Julie and the team were a dream to work with from start to finish. I felt in very safe hands throughout the whole process and have ended up with the ring of my (and hopefully my partners) dreams!'
#53. 'Amazing service as always....very efficient...very happy with my bracelet...Will definitely be shopping with Walker & Hall again....All my favourite brands are located here. Always happy with my purchases!'
#54. 'I have never had anything but the best service from Walker & Hall. I use their online store as there is no physical store in my area. Their online support is great and their delivery is very fast. They run a tight ship and are a pleasure to shop with.'
#59. 'The quality of the jewelry available at this shop was outstanding. Each piece exuded elegance and craftsmanship, reflecting the shop's commitment to excellence. I was spoilt for choice with their extensive collection, ranging from classic designs to contemporary masterpieces.'
#60. 'Beautiful options, amazing quality. Great experience in store - very friendly, helpful and knowledgeable staff. Love my purchase - they even cleaned my jewellery instore.'
#61. 'I wanted something to compliment my wife's ring in the best way and ran through so many ideas with the staff who were so helpful (and patient!!). Thank you so much for all your help, particularly Kritika who was always a delight to chat with and went through so many different rings with me!'
#62. 'We purchased a gorgeous set of pearls for our daughter which arrived quickly and was beautifully wrapped. It felt like Walker & Hall knew how special our gift was.'
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