Walker & Hall are proud to offer tax-free shopping, allowing you to take the time to select or custom make the perfect piece of jewellery and collect from Auckland, Wellington, Christchurch, or Queenstown International Airports before departure.
Your purchase is $2300 or more and is for personal use.
Pay the tax free price & service fee & provide your flight details.
Collect your purchase at the Airport when you depart NZ.
We require at least 5 working days’ notice to deliver your tax-free shopping to the airport.
A service charge of $300 applies for collections from Auckland, Wellington, Christchurch, Queenstown Airports. Please contact us if you have any questions regarding tax free shopping or visit your nearest Walker & Hall store.
Please present your collection authorisation together with your passport to the Collection Point, located after security and customs, up to 90 minutes before your flight.
You MUST collect your purchase before you DEPART New Zealand.
Tax free shopping is available for cruise ship passengers. Please visit us in store and our team can organise this service for you.
If you would like to plan your tax free shopping in advance or are looking for a specific item, please use the Send to My Store form on the product page and the item/s will be sent to your chosen store.
For more information regarding Tax Free purchases, please see the New Zealand Customs Service website.
Contact UsTax free purchases must be for personal use or be a gift under NZD$700 value.
The purchaser must be the person travelling (the passenger) and the goods must be collected when DEPARTING New Zealand.
Please check the customs allowances of your destination to confirm any entry limitations or requirements. You may be charged GST on re-entry to New Zealand if the item is not for your personal use or if it is a gift over NZD$700.
Simply visit any Walker & Hall store or shop online. When your purchase value is $2300 (including GST) or over and is for personal use, you will be eligible for the tax free collection option. Let us know your international travel details and pay the tax-free price.
With confirmed payment and flight details we will provide you with your collection authorisation and arrange delivery of your jewellery to the Airport ready for you to collect once you have checked in.
Collections from Auckland International, Wellington, Christchurch and Queenstown Airports require a $300 service fee.
We require at least 5 working days to deliver your tax-free purchase to the airport so we recommend completing your purchase early. If your flight is within 5 working days’ please contact us and we will confirm availability of this service based on your specific order and flight details.
Information required when purchasing in store or after you enter payment details online:
Name of passenger
Address of passenger
Contact number (prefer mobile) of passenger
Passport number
Nationality (as shown on passport)
Gender (as shown on passport)
Country of residence
Flight number
Flight date
Flight time
Tax free shopping is available at www.walkerandhall.co.nz for collection from Auckland International, Wellington, Christchurch and Queenstown Airports. Select the Airport Pick Up option in the checkout and choose an airport for collection when departing New Zealand.
Tax free purchases are not eligible for return. Online tax free purchases are excluded from our online change of mind refund policy.
Diamond Club points are not accrued on tax free purchases. Diamond Club points are accrued on full-priced items.
We offer a wide range of services including personalised engraving, custom design, jewellery trade ins and ring sizing and jewellery repairs.
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